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  • Right of revocation

Withdrawal instruction & Withdrawal form

Consumers domiciled or ordinarily resident in the EU are entitled to the right of cancellation according to the following conditions, whereby the consumer is any natural person entering into a legal transaction for a purpose, which, predominantly, can be attributed neither to its commercial nor its self-employed occupational activity:

A. Withdrawal instruction

Right of withdrawal

You have the right to withdraw from this Contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which either you or a third party designated by you, which is not the carrier, have or has taken possession of the last goods.

To exercise your right of withdrawal, you have to inform

Vektorplus OG

Liechtensteinstrasse 14/1, 1090 Vienna

Phone: +43 1 2364170
Email: office@vettore.at

by means of a clear declaration (e.g. a letter sent by mail or e-mail) on your decision to withdraw from this Contract. For this purpose, you can use the attached sample withdrawal form, which however is not mandatory.

To comply with the withdrawal deadline, it is sufficient that you send the notification on the exercise of the right of withdrawal prior to the withdrawal deadline.

 

Consequences of withdrawal

If you withdraw from the present Contract, we shall refund all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from you having selected a type of delivery different from the cheapest standard delivery offered by us) immediately and within fourteen days at the latest from the day on which we have received the notification on your withdrawal from the present Contract. For this refund, we shall use the same means of payment you have used during the original transaction, unless expressly otherwise agreed with you; in no event shall we charge fees to you due to this refund. We shall be entitled to deny the refund until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You shall return or hand over the goods immediately and in any case within fourteen days from the day on which you notify us on your withdrawal from the present Contract to

Vektorplus OG

Liechtensteinstrasse 14/1, 1090 Vienna

Phone: +43 1 2364170
Email: office@vettore.at

The deadline shall be deemed met if you ship the goods prior to the expiry of the deadline of fourteen days.

You shall bear the direct costs of returning the goods.

You shall only be liable for any diminished value of the goods if this diminished value results from their handling other than what is necessary to ascertain the state, properties and function of the goods.

 

Exclusion or premature expiration of the right of withdrawal

The right of withdrawal shall not apply to consumers who do not live in a member state of the European Union at the time of conclusion of contract and whose sole residence and delivery address are outside the European Union at the time of conclusion of contract.

There shall be no right of withdrawal with regard to the foods offered, which constitute goods that can spoil quickly and whose expiration date would be quickly exceeded. Nor shall any right of withdrawal exist for goods that are delivered sealed and are not suitable for return for reasons of health protection or hygienic reasons, if the seal has been removed after delivery.

General information

  1. Please avoid any damage and contamination of the goods. Return the goods to us if possible in their original packaging with all accessories and include all parts of the original packaging. If possible, please use a protective packaging. If you no longer have the original packaging at your disposal, please use appropriate packaging to provide sufficient protection of the goods against transport damages.
  2. If possible, please do not return the goods to us freight forward.
  3. Please note that the aforementioned Clauses 1-2 do not constitute a prerequisite for the effective exercise of the right of revocation.

B. Withdrawal form

If you wish to withdraw from the Contract, you are requested to fill in this form and return it to us.

To

Vektorplus OG

Liechtensteinstrasse 14/1, 1090 Vienna

Phone: +43 1 2364170
Email: office@vettore.at

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) /provision of the following service (*)

_______________________________________________________

_______________________________________________________

 

Ordered on (*) ____________ / received on (*) __________________

 

________________________________________________________
Name of Consumer(s)

________________________________________________________
Address of Consumer(s)

________________________________________________________
Signature of Consumer(s) (only in case of notification on paper)

_________________________
Date

(*) Delete as appropriate